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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tanesha Dean

Tanesha Dean

September 11, 2026

5  out of  5
rating by Tanesha Dean
"Nate was extremely helpful with setting up both my homeowners and car insurance policies. He was responsive, efficient, and made the entire process quick and easy. He answered all my questions clearly and made sure everything was handled without any stress. I highly recommend Nate to anyone looking for a knowledgeable and reliable State Farm agent!"
We responded:
"Tanesha, thank you for taking the time to leave us a review! Nate will be thrilled to hear how much you appreciated his help with your homeowners and car insurance policies. We're grateful for your recommendation and are here whenever you need assistance."
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Jessica Squires

September 9, 2026

5  out of  5
rating by Jessica Squires
"I am so glad that I changed my auto and homeowner insurances to State Farm. I couldn't ask for better customer service. Laura was amazing and went above and beyond to help me. The process of changing insurances has never been easier. Thank you!!"
We responded:
"Jessica, we're so happy you chose to bring your auto and homeowners insurance to our agency! We're glad Laura made the transition easy and provided the kind of service you deserve. Thanks for trusting our team with your coverage!"
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Mary Spohn

August 21, 2026

5  out of  5
rating by Mary Spohn
"Laura was very helpful and patient with my questions - saved alot by switching"
We responded:
"We appreciate you taking the time to tell us about your experience, Mary! We're delighted to hear that Laura was able to assist you with your questions and help you save by switching. If you ever need further assistance with your insurance needs, don't hesitate to reach out to our team."
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adel erian

August 14, 2026

5  out of  5
rating by adel erian
"I couldn’t ask for better customer service. I have spoke with Laura Parmer at State Farm , she helped me a lot with my new policy . She was professional .knowledgeable and patient with me, thanks a lot Laura"
We responded:
"We're delighted to hear that Laura Parmer provided you with the professional and knowledgeable service you were looking for. If you have any further questions or need assistance with your insurance policy, feel free to reach out to our team. Thank you for your feedback, Adel! "
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Paul Gass

August 7, 2026

5  out of  5
rating by Paul Gass
"Everything was great, very professional and very helpful throughout entire process."
We responded:
"Paul, we appreciate your feedback regarding our team's professionalism and helpfulness throughout the process. Should you have any further insurance needs or inquiries, please do not hesitate to contact us."
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Quynh Nguyen

July 31, 2026

5  out of  5
rating by Quynh Nguyen
"Excellent service"
We responded:
"Thanks for giving us another reason to love what we do, Quynh! "
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bookem burrell

July 29, 2026

5  out of  5
rating by bookem burrell
"Ms Laura was amazing. Helped me get a great quote. Fast at responding, walked me through everything. Gave me a call to finalize. Very thorough. Loved the help. Will definitely refer her to friends, family and fellow fleet owners."
We responded:
"Thank you, bookem burrell, for your kind words about Mr. Scotland's assistance with your coverage. We're glad to hear that you had a positive experience and appreciate your willingness to refer us. Have a great day!"
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Rad

July 7, 2026

2  out of  5
rating by Rad
"Nobody ever answers the phone when u call and if u text them or leave a voicemail it's hours before any response back from office staff to make payment on policy or anything for that matter ok Brad Batchelor please fix these issues so customer service can improve to 100 percent for certain."
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Peggie Bratcher

July 2, 2026

5  out of  5
rating by Peggie Bratcher
"My recent experience with Laura Parmer at this State Farm location was exceptional. She helped my grandson with his new homeowner's policy and in the process was very helpful, knowledgeable and professional. I feel she went above and beyond in providing the documents needed for his closing in a timely manner."
We responded:
"Thank you, Peggie, for sharing your experience with Laura Parmer. It's great to hear that she was able to assist your grandson with his homeowner's policy and ensure everything was ready for his closing. We appreciate your feedback and look forward to serving you again in the future."
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Ralph Boone

July 1, 2026

5  out of  5
rating by Ralph Boone
"These individuals are extremely professional and very knowledgeable. I highly recommend this agency."
We responded:
"Fantastic! Nothing makes us happier than hearing success stories like yours. Thank you for being such a wonderful customer – we genuinely value your trust.
"
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Meredith Graves

June 26, 2026

5  out of  5
rating by Meredith Graves
"I have always used Progressive Insurance because my parents did. It kept going up and no violations ever. I did a quote online and Nathan reached out. I was able to do everything through text and online because I get off after they close. He asked me if I rented and I did. He was able to bundle renters and auto and I was able to pay less for both than my auto with Progressive. He walked me through step by step. Go see Nathan today!! Thanks for all you help."
We responded:
"Meredith, we truly appreciate your feedback! Our team is dedicated to making sure every client has the best experience possible, and we’re so glad you felt taken care of. Thank you for choosing our agency!
"
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Yair Roldan

June 23, 2026

5  out of  5
rating by Yair Roldan
"Nathan Howell was an excellent communicator. Help me through the process."
We responded:
"Our team loved reading your review, Yair! We always strive to provide the best service possible, and it’s great to hear we delivered. Thanks for your trust!
"
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Jackie Kitchens

June 17, 2026

5  out of  5
rating by Jackie Kitchens
"Nathan was amazing to work with today! We’ve moved our home and auto to State Farm! Nathan was incredible, kind, respectful and knowledgeable to get everything set up for us! We spent the last few days talking with many agents with many companies and we’re very confident in our choice today! We have saved a lot of money! Thank you Nathan for the outstanding customer service!"
We responded:
"Thank you, Jackie, for sharing your experience! We're glad Nathan could assist you with moving your home and auto insurance to State Farm and help you save money. Your confidence in choosing us means a lot, and we're here whenever you need us."
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paul hunt

June 16, 2026

5  out of  5
rating by paul hunt
"Nate was very professional, I am happy to be with State Farm, saving me money...."
We responded:
"Thank you so much, Paul, for your wonderful feedback! We're really happy to hear that Nate's professionalism and our services are helping you save money. If you need anything else at all, please don’t hesitate to reach out!"
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Omar isaacs

June 11, 2026

5  out of  5
rating by Omar isaacs
"Nate was vert easy to work with in getting an Umbrella Policy written for me."
We responded:
"Thank you, Omar, for the great feedback! We're glad to hear that Nate made the process of getting your Umbrella Policy smooth and straightforward. If you have any more questions or need further assistance, feel free to reach out."
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Lisa Randall

June 1, 2026

5  out of  5
rating by Lisa Randall
"Service was very easy and the agent was fantastic, will recommend them to anyone"
We responded:
"Thank you, Lisa, for your feedback! We're glad to hear that you found our service easy and that our agent made a great impression. Your recommendation means a lot to us."
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bertha cleveland

May 18, 2026

5  out of  5
rating by bertha cleveland
"Nathan was wonderful save me some money he was such a wonderful person to talk to"
We responded:
"Thank you, Bertha, for your kind words about Nathan. We're glad he could help you save money and provide a great conversation. We appreciate your feedback! "
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edward craig

May 14, 2026

5  out of  5
rating by edward craig
"Everything was easy and it took no time to transfer everything over to State Farm."
We responded:
"Thank you, Edward, for sharing your experience! We're glad to hear that the transfer process was smooth and quick for you. If you need any further assistance, feel free to reach out."
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Reem Halwani

April 15, 2026

5  out of  5
rating by Reem Halwani
"Nate Howell helped me with the transfer process of my auto and home INS. Very helpful and responsive. Very glad I made the change."
We responded:
"Thank you, Reem, for sharing your experience! It's great to hear that Nate was helpful and responsive during your transfer process. We're glad you chose us for your auto and home insurance needs. "
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Britney Wright

April 14, 2026

5  out of  5
rating by Britney Wright
"I couldn’t ask for better customer service. I have spoke with or emailed Brad, Carrie & Nate. All 3 were kind, helpful, prompt & professional. Nate helped me find ways to lower my overall cost while still maintaining the same coverage. He made switching insurance companies quick and easy! Coming from Progressive where I had to call a 1-800 number or chat online with a different person every time, It’s comforting to know I can communicate with local people that I know their names."
We responded:
"Thank you, Britney, for your thoughtful review. We're glad to hear that we were able to assist you with such care and efficiency. It's great to know that our local team could make your transition smooth and personalized. "
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Don Lee

April 13, 2026

5  out of  5
rating by Don Lee
"Very nice and kind"
We responded:
"Thank you, Don, for your kind words. We're glad to hear that you found our service nice and kind. Your feedback means a lot to us."
Profile photo of Ladonna Lewis

Ladonna Lewis

April 13, 2026

5  out of  5
rating by Ladonna Lewis
"I love how Nathan reached out to me even after months of my request. He was so helpful in ensuring me that I would have what I had and he was professional at all times. Such an easy process!"
We responded:
"Thank you, Ladonna, for sharing your experience! We're glad Nathan could assist you and make the process smooth and professional. Your feedback is greatly appreciated. "
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Kelly Poss

April 3, 2026

5  out of  5
rating by Kelly Poss
"I have had the pleasure of working with Nate Howell on a new insurance quote over the last week. He is awesome and has been a pleasure to work with. Made the process effortless. Thank you Nate for all of your!"
We responded:
"Thank you, Kelly, for sharing your experience with Nate! We're glad to hear that he made the process effortless for you. Your feedback is greatly appreciated."
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Nicole

March 31, 2026

5  out of  5
rating by Nicole
"“I highly recommend working with Nathan and the team at State Farm.
He was very helpful in helping me get the right coverage for auto and house."
We responded:
"Thank you, Nicole, for recommending Nathan and the team! We're glad to hear that Nathan was helpful in finding the right coverage for your auto and house. Your support means a lot to us. "
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Sheila Witt

March 18, 2026

5  out of  5
rating by Sheila Witt
"Brad was very professional and knowledgeable. He answered all the concerns I had regarding rental insurance. Thank you Brad for your help."
We responded:
"Thank you, Sheila, for your feedback. It's great to hear that Brad was able to address all your concerns about rental insurance. We appreciate your support!"